Bookings
Booking deposits
These terms apply to table bookings of more than 8 guests when we ask for a deposit. After we confirm your date and time, you will receive an email with a secure Stripe payment link. Your booking is fully secured once the deposit is paid.
Deposit amount
The deposit is charged per guest at the rate current when we confirm your booking (normally £10 per guest). The exact amount is shown on your payment link. It is not an extra charge on top of your meal if you attend as booked — it is deducted from your final bill on the day.
When your booking is secured
Your date and time are proposed when we confirm by email or phone. The booking is fully secured once we have received your deposit. Until then, the slot may be released if we do not hear from you.
Cancellations and changes
“Days before” means full calendar days before your booking date (not counting the day of the booking itself). Please use our general enquiry contact form as soon as your plans change.
| Notice | Refund | Re-arrange |
|---|---|---|
| 3 or more days before your booking | Full refund if you cancel | Yes — we can move your booking to a new date we agree (subject to availability) |
| 2 days before your booking | No refund | Yes — one re-arrangement to a new date we agree (subject to availability) |
| 1 day before, or on the day of your booking | No refund | No re-arrangement |
| No-show (you do not arrive) | No refund | — |
Re-arranged bookings must take place within 6 months of the original date, subject to our availability. Any price or menu changes on the new date apply as normal.
How you pay
Deposits are taken by card through Stripe, our payment partner. We do not store your full card details.
Eligible refunds are returned to the same card used to pay, usually within 5–10 working days depending on your bank.
Questions
Use our general enquiry contact form if anything is unclear.
Last updated: 25 July 2026